In Ayoasia and Boots Shop, we respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share your personal information.
Information We Collect
- Personal information you provide (e.g., name, phone number , email, address)
How We Use Your Information
- To process and fulfill your orders
- To communicate with you
- To improve our services and website
- To comply with legal obligations
Sharing of Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., payment processors, delivery companies)
- Legal authorities when required
Changes This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
Your Rights At Ayoasia
Depending on where you live, you may have certain rights regarding your personal information. Please note that these rights are not absolute and may apply only in specific situations. In some cases, we may lawfully decline your request.
Your Rights May Include:
Managing Email Preferences
We may send you promotional emails about Ayoasia offers and new arrivals. You can unsubscribe at any time using the link in our emails. If you unsubscribe, we’ll still send essential emails related to your orders or account.
- Right to Access / Know
You may request details about the personal information we hold about you — including how we collect, use, and share it.
- Right to Delete
You may request that we delete your personal information, subject to certain limitations (e.g., for fraud prevention or legal compliance).
- Right to Correct
You may ask us to correct inaccurate or outdated personal information we hold about you.
- Right to Data Portability
You may request a copy of the personal data we have about you and, in some cases, ask us to send it to a third party.
- Right to Opt Out of Sale, Sharing, or Targeted Ads
You can request that we do not “sell” or “share” your personal information, or that we do not use it for targeted advertising (as defined by applicable laws).
If your browser has a Global Privacy Control (GPC) signal enabled, we will treat it as an opt-out request for that device and browser.
- Right to Restrict Processing
You may ask us to stop or limit the way we use your personal information, especially if you have concerns about its accuracy or how it’s being used.
- Right to Withdraw Consent
If we rely on your consent to use your data (e.g., for marketing), you may withdraw that consent at any time.
- Right to Appeal
If we decline your request, you may have the right to appeal our decision. You can do this by replying to our response.
You can exercise any of the above rights by reaching out to us at ayoasiawebsite@gmail.com
We may need to verify your identity (such as your email or account info) before processing your request.
We will not treat you differently or unfairly for exercising your rights.
Complaints:
If you have any complaints about how Ayoasia handles your personal information, please contact us using the contact details provided below. We’ll do our best to address your concerns promptly and fairly.
If you’re not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority, depending on your location.
For individuals in the European Economic Area (EEA), you can find a list of data protection authorities here
International Users:
Please be aware that we may transfer, store, and process your personal information outside the country where you live. This includes processing by Ayoasia staff, trusted service providers, and business partners located in other countries.
If your personal information is transferred outside of Europe, we will ensure that appropriate safeguards are in place. This may include relying on standard data protection agreements such as the European Commission’s Standard Contractual Clauses or equivalent contracts approved by the relevant authority in the UK or other applicable regions — unless the destination country is recognized as having adequate data protection laws.
Contact:
If you have any questions about our privacy practices or this Privacy Policy — or if you wish to exercise any of your rights — please feel free to contact us:
📧 Email: ayoasiawebsite@gmail.com
📍 Address: 557, Jalan 1B/2, Bandar Baru Sungai Buloh, 47000 Sungai Buloh, Selangor, Malaysia
Unless stated otherwise, Ayoasia is the data controller of your personal information, as defined under applicable data protection laws.